I guess they could have send it to the list for review/QA  :-)

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Tommy Morris
Sent: Wednesday, June 08, 2011 3:19 PM
To: [email protected]
Subject: Re: New Product Catalog Data Import - Disappointed!

**
Oh that is a good one Rick. BMC's QA department seems to be more committed to 
clearing their queue by their deadlines than actually testing and sending bugs 
back to the engineers.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Wednesday, June 08, 2011 6:14 AM
To: [email protected]
Subject: Re: New Product Catalog Data Import - Disappointed!

**

BMC does have a QA department, don't they?

Rick
On Jun 8, 2011 6:09 AM, "Peter Romain" 
<[email protected]<mailto:[email protected]>>
 wrote:
> Hi,
>
> BMC just released new Product Catalog data based on ADDM discovery data.
>
> I was hoping to use this data immediately as we need to reconcile ADDM
> data with other data sources (HP uCMDB, CiscoWorks and manual audit data).
>
> I loaded the data only to find that it looks amateurish.
>
> Specifically:
> Data has the first character as upper case and the rest as lower. This
> means that we see companies like Bmc, Ibm, Hp, etc. The product name data
> is also the same. For reports this won't look good.
>
> Then there are exceptions and possible duplicates such as the inclusion of
> both 'Network associates' and 'Networks Associates' (note the capital
> 'A').
>
> Although open to debate the customer here thinks the normalisation aliases
> are the wrong way around for companies like BMC (BMC Software converts to
> BMC), HP (Hewlett-Packard converts to Hp), etc.
>
> The Tier 1-3 values are all the same. A suggestion of possible values
> would have been good.
>
> The data only includes Product class data. The opportunity to include
> other classes has been missed (but I hope will come later).
>
>
> The customer here has decided to analyse ADDM data themselves and create
> Product Catalog, Manufacturers and NE aliases.
>
> The BMC data as it stands is as much help as the old DSL data was (did
> anyone really use this?). Maybe I was expecting too much!
>
> Anyone else looked at this?
>
> Cheers
>
> Peter
>
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