/rant The Support solution of "just let the notifications process" seems to be the real kick in the crotch though. I am not very happy with the quick answers that I am getting from BMC Support lately. Seems the support guys have circled back to Reboot, Upgrade, Working As Designed, Restore Database. I'm thinking of making a Magic 8-Ball and using that before putting in a ticket.
/end rant From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Wednesday, June 08, 2011 9:12 AM To: [email protected] Subject: Re: WARNING OF BAD AS DESIGNED FEATURE IN ITSM - zero in internet email field for person is not good. ** why not just go to the ar email config and disable it ? or change the password and let it fail even... but I think you are asking for a button next to turn off escalations that is turn off email? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
