Thanks guys. I should have mentioned that it's a little 6.3 custom system. Finding related workflow would be pretty easy.
My notification workflow runs from the Assigned To Group menu, which is set up to have the same value as the actual Group name. But that's a manual process and I put one of the Assignment Groups in wrong, and didn't catch it until now, much later. In my mind, it would be slightly easier to change the Group name than to write some workflow to compensate. I could change the Assigned To Group value, but then the historical data wouldn't match. Drew On Wed, Jun 22, 2011 at 10:54 AM, Joe Martin D'Souza <[email protected]>wrote: > ** > > Yup it won’t be as simple as changing login names.. Even if it is not OTB > groups if you have customization workflow based on customized groups, it > would still present that same problem.. > > Exporting def files in xml format and looking for those group names and > replacing them should work but it will be a really long process.. > > What is the need to do that? Maybe there is an alternative you could look > at like maybe an alias or something? > > Joe > > > > *From:* Alejandro Canon <[email protected]> > *Sent:* Wednesday, June 22, 2011 12:32 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Re: Changing the Group Name > > ** > > If you need to change OOTB Group names (i.e Incident Master, Incident > Submitter and so on) please try to reconsider it. There are several workflow > objects (Active Links, Filters) built based on Run If qualifications that > use Group Name.**** > > In case of Custom Group names there should be no problems unless there > could be some custom workflow who uses Group Name field values for your > custom groups.**** > > You can use ARSmarts tool for searching Run If qualifications in Objects in > order to verify use of Group Name field values.**** > > **** > > Regards,**** > > > Alejandro Cañón**** > > SW Consultant - Extension**** > > **** > > *De:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *En nombre de *Drew Shuller > *Enviado el:* Miércoles, 22 de Junio de 2011 12:18 > *Para:* [email protected] > *Asunto:* Changing the Group Name**** > > **** > > ** **** > > Hello everyone, **** > > **** > > Can anyone tell me if there would be any severe "gotchas" when going into > the Group form and changing the Group Name of one of my groups? I would need > to check for any workflow qualifications that use group names, but would > there be anything else to watch out for?**** > > **** > > Thanks for the advice!**** > > **** > > Drew Shuller**** > > JTF-Bravo**** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
