You may want to look into Kinetic Link. Much simpler than webservices -- and NO SETUP required.
https://github.com/kineticdata/klink BTW - we launched the original version (5 years ago) Kinetic Link 1.0.0b, 2006-07-13 -John On Jul 26, 2011, at 5:58 PM, Chuck wrote: Remedy WebService has limitations, IE you can't send an WebService describing a Java Class or Hashtables..... I cannot stress, read, read the integration manual on web service. If you are running AR 6.3 you will be running with an older SOAP protocol, which should be ok. I have done alot of WebServices on my own, I recommend you do the same. That was years ago, I have traded in WebServices for Java Api calls which are more flexible (and way lighter on the network; How would you like to wrap 30 characters of data with more than 250 characters of SOAP tags...GAH ). I wish AR would do JSON. On Jul 26, 1:51 pm, "Brittain, Mark" <mbritt...@navisite.com> wrote: > Good Afternoon, > > I have a requirement for my client to send information through IBM WebSphere > Cast Iron to a Remedy 6.3 patch 20 server. It looks to me to be a straight > XML to the mid-tier and on to the ARS server. > > Are there any version considerations, potential issues, white papers? I > talked to IBM and got only a warm fuzzy and am waiting to hear back from BMC. > Any information would be greatly appreciated. > > Thanks > Mark > > Mark Brittain > Remedy Developer > NaviSite - A Time Warner Cable Company > mbritt...@navisite.com > Office:315-453-2912begin_of_the_skype_highlighting 315-453-2912 > end_of_the_skype_highlightingx5335 > Mobile:315-317-2897begin_of_the_skype_highlighting 315-317-2897 > end_of_the_skype_highlighting > > ________________________________ > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that is > privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained herein, > to anyone other than the intended recipient is prohibited. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"