I think what he may have meant by indexing was way back when hummingbird was used as a backend search engine, where indexing was required for hummingbird to build its indexes even if a single article existed..
That is no longer required as the knowledgebase is now an integral part of the AR System and not a third party entity that could exist independent of the AR System. Joe From: Roger Justice Sent: Monday, August 29, 2011 3:57 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: RightAnswers integration w/RKM 7.6.04 ** There were only a few thounsand so I do not think indexing would help. I have not dug into the new search engine loaded with KM 7.6.03/4 to determine what is needed to minimize the search time. -----Original Message----- From: Sam Cerrato <[email protected]> To: arslist <[email protected]> Sent: Mon, Aug 29, 2011 3:27 pm Subject: Re: RightAnswers integration w/RKM 7.6.04 You just did the import and there was nothing more you needed to do? They just appeared in a search for one of the articles?? You didn't have to do any indexing? Sam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
