I remember that upgrade!

Ahh, the good old days.

Jennifer Meyer

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 08, 2011 12:20 PM
To: [email protected]
Subject: Re: "Outside of Reserved Range" warning?

David,

There was one version, I think when moving from 4 to 4.5 or somewhere
thereabouts, where Remedy Engineering accidently used the starting
non-reserved range 536,xxx,xxx that messed up some customizations that were
done using that starting non reserved field ID's. Since that time my
personal preference was never to use that, even if it is a trim field (line,
box, text) you are creating.. Until then I happily used that range for those
kind of fields. With the introduction of shared workflow, choosing your
field ID's became even more important even for some trim fields like text
fields..

So my personal preference was to use the 800,xxx,xxx to 999,999,999 range
but I see nothing wrong with starting from 600,xxx,xxx...

Choosing this higher number deliberately, you can almost guarantee yourself
that an accidental intrusion by BMC Softwares engineers on the 536,xxx,xxx
in any future patches or releases will not impact your customization.. There
is hardly a chance they would use the 600,xxx,xxx to 999,999,999 range
deliberately..

Cheers

Joe

-----Original Message-----
From: David Durling
Sent: Thursday, September 08, 2011 8:43 AM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Re: "Outside of Reserved Range" warning?

Is starting at 600,000,000 just a convention people in the ARS community
have chosen, or is there a real risk of running into a problem by starting
at the 536,xxx,xxx range the system will use by default if you're creating a
new form?

According to KA315200, a field range of 536870913 to 2147483647 can be used
for ARS 7.1 and 7.5.

David Durling
University of Georgia


> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of White, Michael W (Mike)
> Sent: Wednesday, September 07, 2011 4:20 PM
> To: [email protected]
> Subject: Re: "Outside of Reserved Range" warning?
>
> "I seem to recall that 600,000,000 to 999,999,999 is reserved for custom
> development.".
>
> We roll our own and use that range.
>
> Mike White
> EMail [email protected]
> Office 813.978.2192
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Logan, Kelly
> Sent: Wednesday, September 07, 2011 4:14 PM
> To: [email protected]
> Subject: Re: "Outside of Reserved Range" warning?
>
> "One. . .Two. . .I think you're right. . ."
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Tommy Morris
> Sent: Wednesday, September 07, 2011 12:20 PM
> To: [email protected]
> Subject: Re: "Outside of Reserved Range" warning?
>
> Yeah, I meant 600 million. I still have trouble counting to 5 so numbers
> larger
> than that stump me. :)
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Meyer, Jennifer L
> Sent: Wednesday, September 07, 2011 11:19 AM
> To: [email protected]
> Subject: Re: "Outside of Reserved Range" warning?
>
> Huh.  I suspect it's the number of digits in your ID that's causing the
> issue.  I
> seem to recall that 600,000,000 to 999,999,999 is reserved for custom
> development.  Field IDs 599,999,999 and below are for BMC's use, but I
> don't
> recall anything about using IDs above 1,000,000,000.
>
> Jennifer Meyer
> Remedy Technical Support Specialist
> State of North Carolina
> Office of Information Technology Services Service Delivery Division ITSM &
> ITAM Services
> Office: 919-754-6543
> ITS Service Desk: 919-754-6000
> [email protected]
> http://its.state.nc.us
>
> E-mail correspondence to and from this address may be subject to the North
> Carolina Public Records Law and may be disclosed to third parties only by
> an
> authorized State Official.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Reiser, John J
> Sent: Wednesday, September 07, 2011 12:03 PM
> To: [email protected]
> Subject: "Outside of Reserved Range" warning?
>
> Hello Listers,
> ARS 7.6.03
> MS SQL Server 2005
> VMWare Windows 2003 Enterprise
> I've been working in the Dev Studio for a while and I keep getting the
> following response when I create fields.
> "You have specified an id for the following fields which is outside the
> BMC
> reserved range. Do you want to continue?"
> I could see a warning for creating a field inside the range of reserved
> field ids
> but outside?
> Is there a config setting in Dev Studio to stop this message?
> The field ids that I use are all between 1,587,700,000 and 1,587,711,199
>
> Thanks,
> ---
> John J. Reiser
> Remedy Developer/Administrator
> Senior Software Development Analyst
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me

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