Yup :-) I think that was when I first learnt the use of archgid..

Unfortunately we found it out at a customer that didn't have a separate development server.. Fortunately for them though, they had very few customizations that were lost and were able to redo it within a few days.. And they still didn't bother to invest in a development server after that.. Go figure..

Joe

-----Original Message----- From: Meyer, Jennifer L Sent: Thursday, September 08, 2011 2:40 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

I remember that upgrade!

Ahh, the good old days.

Jennifer Meyer

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, September 08, 2011 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

David,

There was one version, I think when moving from 4 to 4.5 or somewhere thereabouts, where Remedy Engineering accidently used the starting non-reserved range 536,xxx,xxx that messed up some customizations that were done using that starting non reserved field ID's. Since that time my personal preference was never to use that, even if it is a trim field (line, box, text) you are creating.. Until then I happily used that range for those kind of fields. With the introduction of shared workflow, choosing your field ID's became even more important even for some trim fields like text fields..

So my personal preference was to use the 800,xxx,xxx to 999,999,999 range but I see nothing wrong with starting from 600,xxx,xxx...

Choosing this higher number deliberately, you can almost guarantee yourself that an accidental intrusion by BMC Softwares engineers on the 536,xxx,xxx in any future patches or releases will not impact your customization.. There is hardly a chance they would use the 600,xxx,xxx to 999,999,999 range deliberately..

Cheers

Joe

-----Original Message-----
From: David Durling
Sent: Thursday, September 08, 2011 8:43 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

Is starting at 600,000,000 just a convention people in the ARS community have chosen, or is there a real risk of running into a problem by starting at the 536,xxx,xxx range the system will use by default if you're creating a new form?

According to KA315200, a field range of 536870913 to 2147483647 can be used for ARS 7.1 and 7.5.

David Durling
University of Georgia


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of White, Michael W (Mike)
Sent: Wednesday, September 07, 2011 4:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

"I seem to recall that 600,000,000 to 999,999,999 is reserved for custom
development.".

We roll our own and use that range.

Mike White
EMail michael.wh...@verizon.com
Office 813.978.2192

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly
Sent: Wednesday, September 07, 2011 4:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

"One. . .Two. . .I think you're right. . ."

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Wednesday, September 07, 2011 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

Yeah, I meant 600 million. I still have trouble counting to 5 so numbers
larger
than that stump me. :)

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Wednesday, September 07, 2011 11:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?

Huh.  I suspect it's the number of digits in your ID that's causing the
issue.  I
seem to recall that 600,000,000 to 999,999,999 is reserved for custom
development.  Field IDs 599,999,999 and below are for BMC's use, but I
don't
recall anything about using IDs above 1,000,000,000.

Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office of Information Technology Services Service Delivery Division ITSM &
ITAM Services
Office: 919-754-6543
ITS Service Desk: 919-754-6000
jennifer.me...@nc.gov
http://its.state.nc.us

E-mail correspondence to and from this address may be subject to the North
Carolina Public Records Law and may be disclosed to third parties only by
an
authorized State Official.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Wednesday, September 07, 2011 12:03 PM
To: arslist@ARSLIST.ORG
Subject: "Outside of Reserved Range" warning?

Hello Listers,
ARS 7.6.03
MS SQL Server 2005
VMWare Windows 2003 Enterprise
I've been working in the Dev Studio for a while and I keep getting the
following response when I create fields.
"You have specified an id for the following fields which is outside the
BMC
reserved range. Do you want to continue?"
I could see a warning for creating a field inside the range of reserved
field ids
but outside?
Is there a config setting in Dev Studio to stop this message?
The field ids that I use are all between 1,587,700,000 and 1,587,711,199

Thanks,
---
John J. Reiser
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me

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