Tricia,
I believe turning off the sandbox will allow CI's to go directly into the production data set upon creation. Which out of the box is BMC.Asset. In my environment, that would be bad, very bad. :-( If I am not mistaken, this uses an out of the box reconciliation job to execute also. Therefore, it would stand to reason, this job might somehow be circumvented. Which might cause there to be an issue with reconciliation ID's down the road. I remember I had issues with these CI's down the line. Sorry, I can't rem exactly what the issues were. This is my best shot at this. I hope it helps. I went back an re-read your post. Do you mean the CI's are being reassigned to the Sandbox.Create dataset? If this is the case, I would maybe try this: I have had other "oddities" happen in Asset Mgmt/CMDB. Try first going through each Recon/AIE/Normalization job that is out there and disable them. Then see if this continues to happen. This will limit the functionality of some "automated" out of the box jobs from happening. I would write down which jobs you are disabling. Then restart those one by one. I think you have a rogue job executing. I know it seems tedious, but it worked for me :-) Once you have done this I think you might see this oddity, go away. Good luck ________________________________ From: Tricia <[email protected]> To: [email protected] Sent: Wednesday, September 14, 2011 8:16 PM Subject: Turning off Sandbox for the CMDB We are facing a major problem with our CMDB (Asset Management 7.5, ARS 7.5). The CIs are being renamed to Sandbox Create at random times. It is happening with great frequency and BMC Support has no idea how to resolve it. We are not using the CMDB with any discovery tools or any data imports. So I am planning on turning off the Sandbox feature. Are there any issue I should be aware of? Has anyone else done this? Thanks Tricia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
