Thanks much for all of your responses. That is what I was looking for, whether or not you had to purchase the Asset Management application in order to use the Asset Admin priv. I will look for more details in the Incident documentation and expirment some. Thanks again.
On Mon, Sep 26, 2011 at 8:10 PM, Brock, Anne <[email protected]> wrote: > ** > > Yes, absolutely Incident and change users can manage CIs. If they have an > Asset Admin/license time None, they can create records; if they have Asset > user/None, they can update the CIs to which their support groups are > attached. **** > > ** ** > > While Asset Mgmt is an awesome application and gives you a lot of tools to > manage your CIs, you don’t need to purchase user licenses for it to allow > users to create and update CIs. **** > > ** ** > > I believe the incident management user manual – or the ITSM configuration > guide – covers what Asset Admin vs Asset User can do. **** > > ** ** > > Anne Brock**** > > Principal SC**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Peter Romain > *Sent:* Monday, September 26, 2011 11:38 AM > *To:* [email protected] > *Subject:* Re: Must have Asset to add CI records?**** > > ** ** > > ** **** > > If you have installed any of the ITSM apps then the AST forms are present. > **** > > ** ** > > You can add AM licenses of fixed and floating to users who need to use AM > functions such as contract management.**** > > ** ** > > For all other users you can give them the license type ‘None’ and they will > be able to create and update CIs using the AST forms.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Charlie Wilson > > *Sent:* 26 September 2011 17:22 > *To:* [email protected] > *Subject:* Re: Must have Asset to add CI records?**** > > ** ** > > ** **** > > Thanks. I am familiar with Core, Explorer, managing CIs, etc. That is not > where I am having trouble. I am looking to manage CI data and allow some > users to manage CI data through the ITSM interface. I am afraid the > limitation may be the AST and related forms. It appears that you can't > manage CI data with an Asset license. If that is true, it makes CMDB > practically useless from Incident, Problem, and without an Asset license.* > *** > > ** ** > > On Mon, Sep 26, 2011 at 12:11 PM, Roger Justice <[email protected]> wrote: > **** > > ** Review the Atrium Core manuals. The Explorer will allow you to create > and maintain CIs.**** > > ** ** > > ** ** > > -----Original Message----- > From: Charlie Wilson <[email protected]> > To: arslist <[email protected]> > Sent: Mon, Sep 26, 2011 11:38 am > Subject: Must have Asset to add CI records?**** > > ** We have several ITSM 7.5 applications but not Asset Management. > Obviously, CMDB is required for all of the apps. Is it impossible to add > and modify CI data without having a Asset Management application and Asset > Admin user license? We do not wish to purchase AM for we don't need any > asset management features at this time. We simply want to manage > configuration data. _attend WWRUG11 www.wwrug.com ARSlist: "Where the > Answers Are"_ **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_**** > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_**** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
