I am interested in this however I have a question: why not just replicate 
server 1 (ars) by Tarball and blow it on the other two servers and change the 
config to server 2 and 3 in a group and point them accordingly and say go!

I mean no need to install 2-3 times.. Just asking

Sent from my iPhone so typo's or funky words can and do happen!

On Oct 15, 2011, at 11:43 PM, John Doe <[email protected]> wrote:

> **
> That makes sense, but wouldn't that overwrite the previous server 1 
> installation in the aradmin tablespace?  If it works, that would be a big 
> help to us because I am honestly stuck not being able to install any further. 
>  
> 
> To JD's case;
> The hope here is that if it can be identified that the replication/failover 
> features of the RAC are the culprit while running arsystem.  Then 
> configuration changes inside of Oracle can possibly (environment depending) 
> be made to trick arsystem into believing they do not exist.  Also, the Oracle 
> RAC One Node version of Oracle RAC could possibly be used.  
> 
> From: Rick Cook <[email protected]>
> To: [email protected]
> Sent: Saturday, October 15, 2011 10:21 PM
> Subject: Re: Oracle-RAC and ARS Issues?
> 
> **
> That is the workaround; to run the installer in single server mode.
> Rick
> On Oct 15, 2011 8:16 PM, "John Doe" <[email protected]> wrote:
> **
> JD, 
> 
> We have an RFE on file with BMC for the 7.6.04 installer against Oracle RAC. 
> They have duplicated the issue. AR system installs fine on server 1 but when 
> going to server 2 in order to install AR system in a server grouping. The 
> installer completes but there are "weird" issues.  The plugin server fails 
> and when trying to get to the server information screen of AR System that too 
> fails (because it is a plugin server).  Because of this, it is impossible to 
> license the server and continue with the install after the AR System install 
> (server 2). Thus the RFE. This isn't exactly like your problem but it is 
> another case of "weird" in Oracle RAC.  
> 
> Installs have always been very difficult on Oracle RAC.  I found on the newer 
> versions, the installers choke on SID names.  The installers also seem to 
> want to go through only one node of the rack instead of the RAC name.  They 
> also have a hard time coping with the differences in syntax in the 
> tnsnames.ora file upon creation through the installer.  I think Oracle RAC is 
> a toughy :-).  I know I wish I knew more about Oracle RAC.
> 
> I know this might be a long shot but are you able to disconnect from the RAC 
> then reconnect through only one node of the RAC?  Possibly, it could be the 
> Oracle RAC failover capabilities that might be confusing ARSystem. It could 
> be causing a weird phenomenon in the cache.   Is it possible to make the 
> Oracle instance as close to a single Oracle instance as you can get?  If you 
> can get it to resemble a single node DB (i.e. take node 2 of the RAC offline 
> start up the instance as simple as possible and just with node 1's connect 
> info).  Then alter tnsnames.ora file to connect to and through that node 
> only.  Possibly, then starting arsystem. Then test and see.  I figure this 
> probably isn't a complete solution but hopefully it might get you somewhere 
> down the path.
> 
> 
> 
> From: JD Hood <[email protected]>
> To: [email protected]
> Sent: Friday, October 14, 2011 7:02 PM
> Subject: Re: Oracle-RAC and ARS Issues?
> 
> ** Hey Joe,
> 
> BMC Support has been briefed. Also given the RAC clue. But with the site 
> security restrictions, they didn't seem too interested in researching too 
> deep for us. Example -- we know there was some issue with Oracle RAC and a 
> previous ARS version, but they advised they could find no mention of any 
> issue with RAC. So, BMC support has probably done all they are going to do. 
> Hence, we are reaching out to the ARS List.
> 
> Thanks,
> JDHood
> 
> On Fri, Oct 14, 2011 at 5:51 PM, Joe Martin D'Souza <[email protected]> wrote:
> **
>  
> BMC support once gave me a script (SQL) to check for inconsistencies within 
> the database when we had some container related issues..
>  
> This script verifies such problems and the commented lines in the script 
> tells you what you should expect for a consistent result. You may want to ask 
> them for it and use it to further diagnose your problem.
>  
> Joe
>  
> From: JD Hood
> Sent: Friday, October 14, 2011 3:13 PM
> Newsgroups: public.remedy.arsystem.general
> To: [email protected]
> Subject: Oracle-RAC and ARS Issues?
>  
> ** Having a really weird issue at a client where, when you restart the AR 
> Server service (not every time, but at random nth restarts)...
> - Random forms fail to load in the server (won't list in client & won't list 
> in the Admin tool, but T,H,B tables are still there with data)
> - Random fields vanish on forms
> - All guides (filter & active link) fail to load
> - could be some other probs, but we didn't look as we have our hands full 
> dealing with the first three
>  
> The first time this occurred, we found that the numfields value in ARSCHEMA 
> table did not agree with the rowcount in the FIELD table for some CMDB forms 
> (AST: forms). The problem has occurred three times over as many weeks and 
> restoring the DB from backup each time it happens is not feasible as along 
> term resolution -- we need to figure out the root cause. The site is secure 
> and sharing logs, screenshots or webexing is not allowed, so troubleshooting 
> is problematic.
>  
> I mentioned the symptoms to a colleague and it prompted a vague memory of 
> some issue between an earlier version of ARS and Oracle-RAC, even though the 
> versions were listed as compatible. BMC support can't find any mention and so 
> far (considering the site security restrictions) have only been treating the 
> symptoms. BMC support seems to think the problem is running multiple class 
> manager jobs at the same time, but we aren't doing that. The last time it 
> happened, the system came back up with a *bunch* of corrupted forms (bad 
> field counts between arschema and field tables for a variety of forms) and a 
> "change pending" class manager job showed up out of nowhere -- before system 
> restart, we weren't doing anything in class manager / class manager was idle.
>  
> In trying to make sense of this, I can only imagine that ARS starts up and 
> connects to the Oracle-RAC cluster in such a screwed-up fashion that it 
> either retrieves (or causes RAC to return) pieces of the database from 
> different points in time -OR- skips parts of the DB -OR- the Oracle-RAC 
> cluster is not keeping itself in sync like we think -OR- 
> <heck-if-i-know-feel-free-to-guess>. All I can say is I've never encountered 
> the behavior before and it's beyond weird.
>  
> Two questions:
> 1. Disregarding the issues I've mentioned, does anyone recall ANY (and I mean 
> *any*) issues between Oracle-RAC and any version of ARS? It's the only clue 
> we have at this point and I'm grasping at straws.
>  
> 2. Has anybody experienced the described weirdness, regardless of ARS version?
>  
> Thanks,
> JDHood
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> 
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
> 
> _attend WWRUG11 www.wwrug.com  ARSlist: "Where the Answers Are"_

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