Sound idea, but just not feasible. There are too many other eggs in that RAC basket. But I think I will ask if they can stand up the AR instance on a stand-alone, non-rac Oracle host though.
Thanks, JDHood On Fri, Oct 14, 2011 at 3:34 PM, LJ LongWing <[email protected]> wrote: > ** > > JD,**** > > While I have never seen these symptoms, I agree with you that it appears, > somehow to be related with the communication method between your remedy > server and your DB. As I understand the RAC, it’s a Clustering software, > and if not performing properly, I could totally see problems with restarting > and the node you were on is not the one you re-connected to. One > troubleshooting step you could take would be to shut down all of the nodes > of the cluster except one….work with it for awhile…then shutdown and restart > to see if you have problems….I know it’s a bit extreme…and may not be > feasible to your situation, but it’s something I would put on my list of ‘to > try’ J**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *JD Hood > *Sent:* Friday, October 14, 2011 1:13 PM > *To:* [email protected] > *Subject:* Oracle-RAC and ARS Issues?**** > > ** ** > > ** Having a really weird issue at a client where, when you restart the AR > Server service (not every time, but at random nth restarts)...**** > > - Random forms fail to load in the server (won't list in client & won't > list in the Admin tool, but T,H,B tables are still there with data)**** > > - Random fields vanish on forms**** > > - All guides (filter & active link) fail to load**** > > - could be some other probs, but we didn't look as we have our hands full > dealing with the first three**** > > ** ** > > The first time this occurred, we found that the numfields value in ARSCHEMA > table did not agree with the rowcount in the FIELD table for some CMDB forms > (AST: forms). The problem has occurred three times over as many weeks and > restoring the DB from backup each time it happens is not feasible as along > term resolution -- we need to figure out the root cause. The site is secure > and sharing logs, screenshots or webexing is not allowed, so troubleshooting > is problematic.**** > > ** ** > > I mentioned the symptoms to a colleague and it prompted a vague memory of > some issue between an earlier version of ARS and Oracle-RAC, even though the > versions were listed as compatible. BMC support can't find any mention and > so far (considering the site security restrictions) have only been treating > the symptoms. BMC support seems to think the problem is running multiple > class manager jobs at the same time, but we aren't doing that. The last time > it happened, the system came back up with a *bunch* of corrupted forms (bad > field counts between arschema and field tables for a variety of forms) and a > "change pending" class manager job showed up out of nowhere -- before system > restart, we weren't doing anything in class manager / class manager was > idle.**** > > ** ** > > In trying to make sense of this, I can only imagine that ARS starts up and > connects to the Oracle-RAC cluster in such a screwed-up fashion that it > either retrieves (or causes RAC to return) pieces of the database from > different points in time -OR- skips parts of the DB -OR- the Oracle-RAC > cluster is not keeping itself in sync like we think -OR- > <heck-if-i-know-feel-free-to-guess>. All I can say is I've never encountered > the behavior before and it's beyond weird.**** > > ** ** > > Two questions: **** > > 1. Disregarding the issues I've mentioned, does anyone recall ANY (and I > mean *any*) issues between Oracle-RAC and any version of ARS? It's the only > clue we have at this point and I'm grasping at straws.**** > > ** ** > > 2. Has anybody experienced the described weirdness, regardless of ARS > version?**** > > ** ** > > Thanks,**** > > JDHood**** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
