Don't you think it would be cool to have it automatically tweet "I just submitted a ticket for a broken printer" when a Service Desk rep submits an incident?
All kidding aside I have heard some people talk about having "private" twitter accounts (if you trust twitter to keep your info private) where a major incident or system notification can be blasted out to people authorized to subscribe to the feed. Jason On Tue, Oct 18, 2011 at 7:29 AM, Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > I'm very curious. Why would you connect Remedy to Twitter? > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Ramón > Sent: Tuesday, October 18, 2011 3:54 AM > To: arslist@ARSLIST.ORG > Subject: XQSR.ARDB.TWITTER > > I am using the XQSR.ARDB.TWITTER to connect Remedy with twitter but I have > this error in the arplugin.log: > > 2011-10-14 09:01:19,402 ERROR [pool-2-thread-1] > com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - > <XQSR.ARDBC.TWITTER>createEntry()401:Authentication credentials were missing > or incorrect. > {"errors":[{"code":53,"message":"Basic authentication is not supported"}]} > twitter4j.TwitterException: 401:Authentication credentials were missing or > incorrect. > {"errors":[{"code":53,"message":"Basic authentication is not supported"}]} > > Could anyone help me??? > > Thanks in advanced > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"