Don't you think it would be cool to have it automatically tweet "I just
submitted a ticket for a broken printer" when a Service Desk rep submits an
incident?

All kidding aside I have heard some people talk about having "private"
twitter accounts (if you trust twitter to keep your info private) where a
major incident or system notification can be blasted out to people
authorized to subscribe to the feed.

Jason

On Tue, Oct 18, 2011 at 7:29 AM, Sanford, Claire <
claire.sanf...@memorialhermann.org> wrote:

> I'm very curious.  Why would you connect Remedy to Twitter?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Ramón
> Sent: Tuesday, October 18, 2011 3:54 AM
> To: arslist@ARSLIST.ORG
> Subject: XQSR.ARDB.TWITTER
>
> I am using the XQSR.ARDB.TWITTER to connect Remedy with twitter but I have
> this error in the arplugin.log:
>
> 2011-10-14 09:01:19,402 ERROR [pool-2-thread-1]
> com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) -
> <XQSR.ARDBC.TWITTER>createEntry()401:Authentication credentials were missing
> or incorrect.
> {"errors":[{"code":53,"message":"Basic authentication is not supported"}]}
> twitter4j.TwitterException: 401:Authentication credentials were missing or
> incorrect.
> {"errors":[{"code":53,"message":"Basic authentication is not supported"}]}
>
> Could anyone help me???
>
> Thanks in advanced
>
>
>
> _______________________________________________________________________________
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>

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