How about Broadcasts?

 

How many of us actually look at that box in the top right corner of a
console? 

 

That’s the only real useful example I can think of.

 

Kind regards

Danny

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: 18 October 2011 17:44
To: [email protected]
Subject: Re: XQSR.ARDB.TWITTER

 

** Don't you think it would be cool to have it automatically tweet "I just
submitted a ticket for a broken printer" when a Service Desk rep submits an
incident?

All kidding aside I have heard some people talk about having "private"
twitter accounts (if you trust twitter to keep your info private) where a
major incident or system notification can be blasted out to people
authorized to subscribe to the feed.

Jason

On Tue, Oct 18, 2011 at 7:29 AM, Sanford, Claire
<[email protected]> wrote:

I'm very curious.  Why would you connect Remedy to Twitter?


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ramón
Sent: Tuesday, October 18, 2011 3:54 AM
To: [email protected]
Subject: XQSR.ARDB.TWITTER

I am using the XQSR.ARDB.TWITTER to connect Remedy with twitter but I have
this error in the arplugin.log:

2011-10-14 09:01:19,402 ERROR [pool-2-thread-1]
com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) -
<XQSR.ARDBC.TWITTER>createEntry()401:Authentication credentials were missing
or incorrect.
{"errors":[{"code":53,"message":"Basic authentication is not supported"}]}
twitter4j.TwitterException: 401:Authentication credentials were missing or
incorrect.
{"errors":[{"code":53,"message":"Basic authentication is not supported"}]}

Could anyone help me???

Thanks in advanced


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