Danny, Jason, all,

These specific capabilities (private twitter handle, and Broadcasts) were 
discussed in the "Socialize your Apps" session I deliver at WWRUG11.

Should you wish to join the 7.7 Beta Program, I guess they'll talk about that 
really soon (as usual, no commitment, just sharing vision  :)

Take care,

~ Matt Laurenceau
Senior Community Ambassador, BMC Communities
[email protected]
Follow me @Matt_L
Skype: matt.laurenceau 


On 18 oct. 2011, at 18:47, Danny Kellett <[email protected]> 
wrote:

> **
> How about Broadcasts?
>  
> How many of us actually look at that box in the top right corner of a console?
>  
> That’s the only real useful example I can think of.
>  
> Kind regards
> Danny
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Jason Miller
> Sent: 18 October 2011 17:44
> To: [email protected]
> Subject: Re: XQSR.ARDB.TWITTER
>  
> ** Don't you think it would be cool to have it automatically tweet "I just 
> submitted a ticket for a broken printer" when a Service Desk rep submits an 
> incident?
> 
> All kidding aside I have heard some people talk about having "private" 
> twitter accounts (if you trust twitter to keep your info private) where a 
> major incident or system notification can be blasted out to people authorized 
> to subscribe to the feed.
> 
> Jason
> 
> On Tue, Oct 18, 2011 at 7:29 AM, Sanford, Claire 
> <[email protected]> wrote:
> I'm very curious.  Why would you connect Remedy to Twitter?
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Ramón
> Sent: Tuesday, October 18, 2011 3:54 AM
> To: [email protected]
> Subject: XQSR.ARDB.TWITTER
> 
> I am using the XQSR.ARDB.TWITTER to connect Remedy with twitter but I have 
> this error in the arplugin.log:
> 
> 2011-10-14 09:01:19,402 ERROR [pool-2-thread-1] 
> com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - 
> <XQSR.ARDBC.TWITTER>createEntry()401:Authentication credentials were missing 
> or incorrect.
> {"errors":[{"code":53,"message":"Basic authentication is not supported"}]}
> twitter4j.TwitterException: 401:Authentication credentials were missing or 
> incorrect.
> {"errors":[{"code":53,"message":"Basic authentication is not supported"}]}
> 
> Could anyone help me???
> 
> Thanks in advanced
> 
> 
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