We had the same issue with trying to set Sent Message to No. Here is what we do for our test environment where we don't want to spam "regular" users. Unless the email address is whitelisted we tack the address in the To: field on to the end of the subject and replace the To: with the email address of an account created for these redirected messages. We also have workflow to look at CC: and BCC: but I can't remember if it just nulls them out or does the whitelist check also.
Jason On Tue, Oct 18, 2011 at 2:29 PM, David Durling <durl...@uga.edu> wrote: > ** > > I’m not a mail guru at all, but I have seen that issue with a message going > out even after I manually set ‘Send Message’ to “No” – maybe ARS 6.0 and > perhaps 7.5, too. Sometimes I think it’s a timing issue with the mail > processing.**** > > ** ** > > How about throwing an error on submit so a mail record isn’t even created? > Not sure if that would interfere with processing the other mail you **do** > want to send or not. It would make me a little nervous, but perhaps others > could comment on whether that’s a good solution.**** > > ** ** > > David Durling**** > > Enterprise Information Technology Services**** > > University of Georgia**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Logan, Kelly > *Sent:* Tuesday, October 18, 2011 4:41 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Outgoing email address rejection list**** > > ** ** > > ** **** > > Going out to the email gurus - **** > > ** ** > > I need to pull out standard email notifications to certain email > addresses. I have created a rejection list form and put in filters that > check the ‘To’ address of outgoing emails against this list. The mechanism > I have tried so far is to set the ‘Send Message’ field to “No” (0) and > jumping to 999 to short circuit any other processing. This workflow is > running, ‘Send Message’ is set to 0, and no other workflow in the filter log > touches the field after that, yet when I check the entry, ‘Send Message’ is > set to “Send” (1). Note I am on ARS 7.1, patch 009.**** > > ** ** > > Is there some background process associated with the Email Engine that is > interfering? Alternately, is there another mechanism I can use to prevent a > message from being sent during the submit? (Trying to catch it before then > would be significantly more difficult, involving multiple sets of code.)** > ** > > ** ** > > Thank you in advance for your help,**** > > ** ** > > *Kelly Logan*, Sr. Systems Administrator (Remedy), GMS**** > > ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI > 48106-1346 USA | 734.997.4777 **** > > kelly.lo...@proquest.com**** > > www.proquest.com **** > > ** ** > > *ProQuest*...Start here. 2010 InformationWeek 500 Top Innovator**** > > ** ** > > P Please consider the environment before printing this email. **** > > ** ** > > *This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you have received this email in error please notify the > sender, and delete the message from your computer*.**** > > ** ** > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
