Kelly, Just as a troubleshooting step, what happens if you get rid of any Run-if (so the filter always runs) on your filter and take out any actions other than setting the Send Messages field to "No". If that sets all messages to No (and the value sticks), then you know your problem isn't with the setting of the Send Messages field. Conversely, if its still getting set back to Yes, then that might make it more clear as to what is setting the value.
(we do what you are trying to do, and setting the field to No works as expected). Hope that helps some. Thad On Tue, Oct 18, 2011 at 1:41 PM, Logan, Kelly <kelly.lo...@proquest.com>wrote: > ** > > Going out to the email gurus - **** > > ** ** > > I need to pull out standard email notifications to certain email > addresses. I have created a rejection list form and put in filters that > check the ‘To’ address of outgoing emails against this list. The mechanism > I have tried so far is to set the ‘Send Message’ field to “No” (0) and > jumping to 999 to short circuit any other processing. This workflow is > running, ‘Send Message’ is set to 0, and no other workflow in the filter log > touches the field after that, yet when I check the entry, ‘Send Message’ is > set to “Send” (1). Note I am on ARS 7.1, patch 009.**** > > ** ** > > Is there some background process associated with the Email Engine that is > interfering? Alternately, is there another mechanism I can use to prevent a > message from being sent during the submit? (Trying to catch it before then > would be significantly more difficult, involving multiple sets of code.)** > ** > > ** ** > > Thank you in advance for your help,**** > > ** ** > > *Kelly Logan*, Sr. Systems Administrator (Remedy), GMS**** > > ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI > 48106-1346 USA | 734.997.4777 **** > > kelly.lo...@proquest.com**** > > www.proquest.com **** > > ** ** > > *ProQuest*...Start here. 2010 InformationWeek 500 Top Innovator**** > > ** ** > > P Please consider the environment before printing this email. **** > > ** ** > > *This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you have received this email in error please notify the > sender, and delete the message from your computer*.**** > > ** ** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
