GULP ! On Wed, Oct 19, 2011 at 2:49 PM, Robert Heverley <[email protected]>wrote:
> ** We had the same issue and found out that it was because of the dual NIC > environment.. We had to make sure that only one NIC was active when > restarting the AR System. That being the NIC that the licensing is tied to.. > > > On Wed, Oct 19, 2011 at 10:23 AM, Jason Miller <[email protected]>wrote: > >> ** Don, >> >> Arplugin is not a Windows service, is it? It is started by armonitor and >> is a process but not a service as I recall. The steps we follow are to open >> Task Manager -> click on the Processes tab -> select arplugin.exe -> click >> End Process. Since it was started by armonitor.exe, armonitor will >> automatically restart the process. >> >> This also is a helpful tip for the Reconciliation Engine when needed. >> >> Jason >> >> >> On Wed, Oct 19, 2011 at 9:33 AM, McClure, Don <[email protected]>wrote: >> >>> ** >>> >>> The equivalent step for Windows:**** >>> >>> ** ** >>> >>> Open Windows Services. Find service called 'arplugin.exe', and stop it >>> via standard method. Caution: any other functions relying on >>> 'arplugin.exe' will stop as well, momentarily.**** >>> >>> ** ** >>> >>> Main AR service should restart 'arplugin.exe', instantly. I believe >>> others have alluded to this methodology over last few weeks--we have had to >>> use in on ITSM7.6.4/AR7.6.4 environment when LDAP connection get lost or >>> stale.**** >>> >>> ** ** >>> >>> Hope this helps!**** >>> >>> ** ** >>> >>> Don W. McClure, P.E.**** >>> >>> CITC Call Tracking Administration**** >>> >>> University of North Texas**** >>> >>> dwmac @ unt . edu**** >>> >>> ** ** >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> [email protected]] *On Behalf Of *patrick zandi >>> *Sent:* Wednesday, October 19, 2011 8:55 AM >>> *To:* [email protected] >>> *Subject:* Re: Overview Console error**** >>> >>> ** ** >>> >>> ** It might be your arplugin is stuck, >>> ps -ef|grep -i arplugin >>> kill -9 PID >>> armonitor should start it right back up.. >>> >>> (my symptoms are (go to admin console - select server configuration) if >>> it comes up blank or throws an error) >>> >>> I have seen this.. I believe this was the fix.. Windows? no clue.. >>> Have a wonderful blessed day.. **** >>> >>> On Wed, Oct 19, 2011 at 9:33 AM, IT (Amanullah Bashir Ahmed) < >>> [email protected]> wrote:**** >>> >>> ** **** >>> >>> Hi there,**** >>> >>> Version 7.1**** >>> >>> When I am clicking on Overview Console, I am getting the following error. >>> **** >>> >>> **** >>> >>> I am in great trouble, can anybody help me In this regard.**** >>> >>> **** >>> >>> Thanks & Regards**** >>> >>> **** >>> >>> Amanullah**** >>> >>> IT Enterprise Applications**** >>> >>> Group Applications**** >>> >>> Emirates NBD, Al-Barsha Office Mezz floor**** >>> >>> Dubai, UAE**** >>> >>> Desk: +971 4 3726602**** >>> >>> Mobile: +971 50 2182455**** >>> >>> **** >>> >>> >>> >>> DISCLAIMER:"This e-mail message including any of its attachments is >>> intended solely for the addressee(s) and may contain privileged information. >>> If you are not the addressee or you have received this email message in >>> error, please notify the sender who will remove your details from its >>> database. You are not authorized to read, copy, disseminate, distribute or >>> use this e-mail message or any attachment to it in any manner and must >>> delete the email and destroy any hard copies of it. This e-mail message does >>> not contain financial instructions or commitments of any kind. Any views >>> expressed in this message are those of the individual sender and do not >>> necessarily reflect the views of Emirates NBD PJSC, or any other related >>> subsidiaries, entities or persons." **** >>> >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >>> >>> >>> >>> >>> -- >>> Patrick Zandi >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
