If you have trouble finding the procedure on how to set the java heap size for e-mail, let me know and I can send it to you in a bit.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Begosh Sent: Monday, October 24, 2011 7:52 PM To: [email protected] Subject: Re: ARS Email Engine Issues ** not that I can tell. The records are sitting in the AR System Email Message Form. They get to there and just sit in the Send Message status of Yes. Once I bounce the email engine it goes through a couple of hundred of records and then stops. I do not see any errors in the email engine log or the AR Server log. On Mon, Oct 24, 2011 at 7:38 PM, Chowdhury, Tauf <[email protected]> wrote: ** Is it only for group notifications? We have seen some issues with 7.6.04 with only group related notifications. The issue was not really with the e-mail engine but the escalation pools processing the notifications from the group control form. I believe there is some info on how to increase the escalation pools within the E-mail engine config guide. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Begosh Sent: Monday, October 24, 2011 7:22 PM To: [email protected] Subject: ARS Email Engine Issues ** List, I just stood up a brand new version of ARS 7.6.04 with all the applications. Everything has been so far so good. Today the email engine started to for some reason, sending out a few hundred emails and then it would stop. It will not process anymore until I restart the email engine and then it sends out a couple hundred more but then stops again. Has anyone seen this before? ARS 7.6.04 Windows 2008, 64 bit Oracle 111.2.0.2 We are using SMTP for outgoing email. -- Kevin Begosh _attend WWRUG12 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG12 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- Kevin Begosh _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
