This may help if it's ITSM foundation data... https://communities.bmc.com/communities/docs/DOC-14224
Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dan Sent: Friday, November 18, 2011 1:32 PM To: [email protected] Subject: Importing data from server upgrade 7.6.3 to 7.6.4 We have built a new server on version 7.6.4 running on windows server with SQL database. Our production server is the same with an AR 7.6.3 build. We tried to use the Data migration tool to move the data over from production to the new server but not all of the foundation data goes over completely. We also looked at Remedy Migrator but are working on an issue with that where it does nothing when we start the migration. Is there a way using the Remedy tools (we cannot get any additional software on our systems as they are locked down) to easily do a full push of all data from our current system to the new system? ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

