For task, you would need to update arschema table for TMS:task enrty. Look at page 334 in BMC Remedy Action Request System 7.6.04 Configuration Guide. It provides the details about changing NEXT ID
Thanks, Wirasat Siddiqi Remedy Development Team Desk Phone: 202-502-3204 Cell: 202-368-7190 Email: [email protected] From: Dan <[email protected]> To: [email protected] Date: 01/09/2012 01:46 PM Subject: Setting Next ID's Sent by: "Action Request System discussion list(ARSList)" <[email protected]> Listers, We have our new 7.6.04 system up and running and will be going live soon. We have all of our data moved over and I am setting the next id's. I have set the nextid for change, incident, problem, Know error, Knowledge Database. Is there any other places that I need to set the nextid. Is there a nextid for Task? i could not find a ticket num generator for task. Is there a list of forms that need to have the nextid set? v/r Daniel _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
