I have updated all of the Ticket Num Generator for change, inc and problem. Mainly wanted to find out if there was anything outside of there that needed to be updated.
Also I just looked and could not find a TMS:task entry. Thank you for your help. On Jan 9, 1:56 pm, Wirasat Siddiqi <[email protected]> wrote: > For task, you would need to update arschema table for TMS:task enrty. Look > at page 334 in BMC Remedy Action Request System 7.6.04 Configuration > Guide. It provides the details about changing NEXT ID > > Thanks, > Wirasat Siddiqi > Remedy Development Team > Desk Phone: 202-502-3204 > Cell: 202-368-7190 > Email: [email protected] > > From: Dan <[email protected]> > To: [email protected] > Date: 01/09/2012 01:46 PM > Subject: Setting Next ID's > Sent by: "Action Request System discussion list(ARSList)" > <[email protected]> > > Listers, > > We have our new 7.6.04 system up and running and will be going live > soon. We have all of our data moved over and I am setting the next > id's. > > I have set the nextid for change, incident, problem, Know error, > Knowledge Database. Is there any other places that I need to set the > nextid. Is there a nextid for Task? i could not find a ticket num > generator for task. Is there a list of forms that need to have the > nextid set? > > v/r > > Daniel > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
