Looks like we will have to add Numara to our growing list of integrations(bridges/handlers) for Kinetic Request…
So then -- if you use Kinetic Request -- your user can submit their request: and we will route it to either: Remedy Remedy Helpdesk ViaTIL Remedy ITSP Remedy ITSM Magic Remedy Force Remedy on Demand Numara ??? One interface to the customer REGARDLESS of where they service their requests. Wow - Kinetic could be the thing that brings it all together… BEAUTIFUL!!! -John On Tue, Jan 31, 2012 at 10:42 AM, Kelly Deaver <[email protected]>wrote: > ** > Hi Listers, > I chatted with someone at BMC about this yesterday. A couple of notes from > my conversation - > > - The Footprints product line is a nice extension of what BMC does but > is not an overlap. > - The Track-it product line is a small business version of what BMC > does now with their current ITSM offerings. They did pick up a lot of staff > experienced in developing/selling/implementing ITSM solutions. My guess, > not my contact's words, is that staff will be taught the other product > lines and they will be integrated in to future version of what BMC offers > overall. Good staff are good to have :) > > > Kelly Deaver > Unisys Corporation > [email protected] (ARSlist mail) > [email protected] <[email protected]> (Business mail) > > > > -------- Original Message -------- > Subject: Numera Acquisition > From: Andrew C Goodall <[email protected]> > Date: Tue, January 31, 2012 8:52 am > To: [email protected] > > ** **** > Interesting acquisition – there sure is a lot of overlap with **Remedy**. > I wonder how this will play out?**** > ** ** > http://www.numarasoftware.com**** > ** ** > *GaryHoagland* <https://twitter.com/#!/GaryHoagland> GaryHoagland **** > Fear Uncertainty and Doubt being spread about the BMC Acquisition of > Numara. #GiveMeABreak <https://twitter.com/#!/search?q=%23GiveMeABreak> Truth > is the Best just got Better - BMC+Numara!**** > ** ** > ** ** > Andrew**** > > The information transmitted is intended only for the person or entity to > which it is addressed and > may contain confidential and/or privileged material. If the reader of this > message is not the intended > recipient, you are hereby notified that your access is unauthorized, and > any review, dissemination, > distribution or copying of this message including any attachments is > strictly prohibited. If you are not > the intended recipient, please contact the sender and delete the material > from any computer. > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
