did you import the .pcf file to the vpn client? John has a good point as we ran into the same issue. i ended up installing the clients on my laptop and connecting via IP to the client tool and dev studio ...
On Jan 31, 9:57 am, John Sundberg <[email protected]> wrote: > Ran into this with a customer lately too. > > Make sure YOUR corporate firewall allows traffic going out to port XXX. > > -John > > On Tue, Jan 31, 2012 at 1:06 AM, Ian.Trimnell <[email protected]>wrote: > > > > > > > > > > > ** > > Dear Listers, > > > After almost 15 years of service our custom built AR System applications > > are bing replaced by Remedy on Demand. Up until recently I have not been > > allowed to be involved as they were hoping it would all run out of the box. > > However, they now need some work doing to get the RoD system to talk to > > our other systems (Sophos anti-virus emails from PCs and interaction with > > our third-party maintainers, to name but two). > > > Now; for the last week we having been talking to BMC to work out how I > > should get Developer Studio access to our development RoD system. I have > > been given VPN access to what I believe is the relevant BMC network. I have > > even been told to obtain a copy of the Cisco VPN client (which I think is > > now no longer easily downloadable from Cisco) from the University of Ghent > > in Belgium (which didn't really sound right - doesn't BMC have proper > > routes for distributing software). I also been told the server address and > > port number, which I presume is so that Dev Studio can access the server. > > The trouble is that with all this in place I can't get Dev Studio to talk > > to our RoD server. > > > What I'm wondering is whether any one on this list has attempted this > > sort of thing before. If so how did you gain access? BMC RoD support > > doesn't seem to be able to come up with an answer - at least not yet. > > > Thanks in advance, > > > Ian**** > > ------------------------------ > > > *Ian Trimnell,** > > Systems Programmer, *Information Technology > > The Open University, Milton Keynes, UK > > Phone: +44 (0)1908 6 53741 <01908%206%2053741> web: > >http://www.open.ac.uk/ > > > -- > > The Open University is incorporated by Royal Charter (RC 000391), an > > exempt charity in England & Wales and a charity registered in Scotland (SC > > 038302). > > _attend WWRUG12www.wwrug.comARSlist: "Where the Answers Are"_ > > -- > John David Sundberg > 235 East 6th Street, Suite 400B > St. Paul, MN 55101 > (651) 556-0930-work > (651) 247-6766-cell > (651) 695-8577-fax > [email protected] > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
