Perfect! Thanks Roger. On 2/15/12, Roger Justice <[email protected]> wrote: > > You need to log into BMC Support and then you can check out KA345135 in the > Knowledge Base for the utility, a hotfix associated with it, instructions on > configuration/use, and some sample data files. > > If you do not have a support log in then you will need to get your customer > to provide you their support ID. > > > > -----Original Message----- > From: Ray T <[email protected]> > To: arslist <[email protected]> > Sent: Wed, Feb 15, 2012 4:55 pm > Subject: Re: RKM: Importing articles in bulk > > > I don't think RKM uses Remedy forms to store KBs. If it did, it would > implify things quite a lot. > Roger, can you point me to the right place in BMCDN? I couldn't locate it. > Can anybody send me text of the paragraph from whatever RKM document > tates that bulk import can be done or how to do it? I just need to > ake the evidence to the administrator and let him figure out the > etail. Or can somebody give me exact name of the tool that does it? > Thanks. > > n 2/15/12, Ben Chernys <[email protected]> wrote: > If it's data, Meta-Update will do it no problem. A trial is free and you > should be able to do your import. > > > > Cheers > > > > Ben Chernys > > Senior Software Architect > Software Tool House Inc. > > Canada / Deutschland / Germany > Mobile: +49 171 380 2329 GMT + 1 + [ DST ] > Email: Ben.Chernys _AT_ softwaretoolhouse.com > <mailto:Ben.Chernys_AT_softwaretoolhouse.com> > Web: <http://www.softwaretoolhouse.com> www.softwaretoolhouse.com > > Check out Software Tool House's free Diary Editor. > > Meta-Update, our premium ARS Data tool, lets you automate > your imports, migrations, in no time at all, without programming, > without staging forms, without merge workflow. > <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ > > > > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Roger Justice > Sent: February-15-12 18:53 > To: [email protected] > Subject: Re: RKM: Importing articles in bulk > > > > ** There is an article listed on BMCDN concerning the non GA import tool > for > RKM 7.6.03/04 that is available from Support. RKM 7.5 did have the ability > to do a bulk import. > > > > -----Original Message----- > From: Ray T <[email protected]> > To: arslist <[email protected]> > Sent: Wed, Feb 15, 2012 12:49 pm > Subject: RKM: Importing articles in bulk > > Hello all, > A RKM administrator is telling me he can't bulk import knowledge > articles (from, say, a CSV file) into RKM (I think 7.6), so I have to > type them in one by one. > > Not true right? What do I tell this administrator? If anybody has > information about how to do this that I can show this administrator, > please reply. > > Thanks. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > <http://www.arslist.org/> > attend wwrug12 www.wwrug12.com <http://www.wwrug12.com/> ARSList: "Where > the Answers Are" > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > NSUBSCRIBE or access ARSlist Archives at www.arslist.org > ttend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >
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