If it helps in your discussions, you may wish to remind them that support for AR System 7.1.00, ITSM Suite 7.1.00 and the ITSM 7.0.03 applications will most likely end in mid-2012 with the release of the next version of the ITSM Suite. So if they do not have plans on moving into newer versions, they will no longer be on a supported version of the products in the next 6 months or so...
-David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hyunkel v2.0 Sent: Wednesday, February 22, 2012 11:17 AM To: [email protected] Subject: Re: OLE Integration ** That's so true. Actually I had mentioned many times this to our customer. However they have no plans on moving into new versions (currently running on 7.1). Appreciate your advice :-) Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. ________________________________ Date: Wed, 22 Feb 2012 11:54:20 -0700 From: [email protected] Subject: Re: OLE Integration To: [email protected] ** Hugo, I don't have an answer to your question, but I suggest you go another direction altogether. As the current release is the last one to have a client, and you can't do OLE in the web...I suggest you try getting something going with the web instead of further investing ANYTHING in the client architectures. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hyunkel v2.0 Sent: Wednesday, February 22, 2012 11:32 AM To: [email protected] Subject: OLE Integration ** Listers; Currently I'm interested on implementing a spell & grammar check on Remedy, I've already coded this, the only thing I'm missing is that my code open a new word document, and at the end close all word windows; this has the inconvenient that if I'm having another open word document it is also closed. Do you know if there's possible to not close all word documents and only close the active one? (When the spell & grammar check is being performed) Cheers Hugo Ruesga Software Development Advisor US 972.577.7000 x 332.3868 MX +52 (33) 3332.3868 P Please consider the environment before printing this email The information contained in and transferred with this electronic message is intended only for the recipient(s) designated above, it is protected by law and it may contain information which is privileged and confidential. If you are not the intended recipient, please do not read, copy, or use it, and do not disclose it to others. Please notify the sender of the delivery error by replying to this message, and then delete it from your system. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
