Most browsers have spellcheck built in already... as for grammar check, it doesn't seem like it would work too well in a ticket.
I do remember there being a free online spell/grammar check that you could call from web apps, can't think of the name of it off hand (not even sure it's still around). _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
