ITSM 7.6.04 sp2 Oracle RedHat WebLogic Current customer would like users to authenticate in Remedy using a special network login ID but then have their full name be used when creating/updating records. I trie using the special field Authentication Alias (117) on the User Form would provide this functionality but it provides ths opposite of what is required. According to BMC the functionality we are looking for is not possible unless we do some custom coding in the midtier. I think they are talking about an SSO solution but am looking for other possible solutions.
Thank you Frank Caruso _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
