Thanks! This seems to be the best steps I am finding today too.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patchsk Sent: Friday, February 24, 2012 11:55 AM To: [email protected] Subject: Re: Doing Layout Changes in 7.6.4 Help ** We have also seen this issue, no matter what midtier settings we chose and how many times we flush the cache midtier still did not recognize the changes. Later we found that after flushing the midtier cache you go to your client browser's temporary internet files folder and delete the files there. Login to midtier again and we are able to see the changes. This has been very consistent for us. For IE it is C:\Documents and Settings\spatchip\Local Settings\Temporary Internet Files folder. The key is go to the folder manually and delete all the files, if you just click delete in your internet explorer options, it did not always worked. On Friday, February 24, 2012 1:11:07 PM UTC-6, Pargeter, Christie :CO IS wrote: ** I have been trying to play with panels on the Overview Console in 7.6.4 but the biggest issue I am having is getting my web browser or MidTier to recognize the changes. I was hoping someone could tell me what I am doing wrong to see these changes. Steps · Make changes in Dev Studio & save · Open MidTier config page · Flush MidTier Cache o Current Settings § Definition Check 60 Perform Check (yes) § Flashboard: 3600 § Resource Check: 60 § Enable Cache Persistence · Log into ITSM · Go to the Overview Console – still see old layout I have tried flushing my IE 8 Cache and sometimes that help but not normally. What normally seems to help is to log on as someone new (but then I only get one shot at using that account). I have also tried using the Open in Browser in Dev Studio and that doesn’t show anything different. I have tried using Firefox & Chrome also but that doesn’t seem any more reliable. Thanks for the help ARS 7.6.4 ITSM 7.6.4 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.6.4 MidTier 7.6.4 sp 2 _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
