Hi Joe, The -t option has been applied to see what turns up
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, March 01, 2012 12:46 PM To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** William, This could be a known problem with the ARS on a VM using Oracle as the DB.. By design, the AR Server is designed to read chunks of 100 records so the bottle neck is when its reading the display properties table which has over a 140 K records if you have all the ITSM applications installed on the AR Server. You could try taking startup logs of the AR Server when you are starting it up.. in order to do this, you would need to add the –t option to the arserver startup line in the armonitor.conf (or cfg if you are on windows) file.. You can put the –t anywhere on the startup line after the path. The startup log will be named arstartup_xxxx.log where xxxx is a Process ID number and will be found in the AR System directory.. Tail this file during the startup and you might be able to see the progress of its startup.. If there are any other failures other than the latency on reading the display properties meta data table, you should see it on this log.. Joe From: William Abdo <mailto:william.a...@verio.net> Sent: Thursday, March 01, 2012 11:26 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Slow server starts ** Hi All, I am respectfully asking for your wisdom in an issue I am having. I have noticed that our virtual servers are taking upwards to 45 minutes – 1 hour to start-up. This is unacceptable and I am currently in a guessing game for the true cause. Memory, connections, … 1 physical 124 gig running 6 virtual machines 4- 12 gig ARS servers 2- 2 gig mid-tiers All running Windows 2008 ARS 7.6.04 ITSM Suite 10 gig single nic 1 gig network pipeline The Oracle database is on a different machine. It used to take about 20 minutes to start and now it is upwards to 45 min to an hour. Do you have any suggestions for this issue? Respectfully, William This email message is intended for the use of the person to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Verio, Inc. makes no warranty that this email is error or virus free. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ This email message is intended for the use of the person to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Verio, Inc. makes no warranty that this email is error or virus free. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
