We are having an issue on some machines where the users are unable to open an attachment (.docx, jpg, doesn't matter the file type) on a work info entry for an incident. The user clicks "View" and then is presented with the "Save" or "Open" screen. When they click open, it starts the file transfer box, but nothing happens. No other program is loaded (like Word, or Picture Viewer). Nothing happens.
AR and ITSM 7.6.04 Has anyone else experienced this issue? Thanks! Melissa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
