Hi what form are you running the report on? Are you sure that the form is not a Join Form? If it is a join form a drill down may give you this error.
Shafqat Ayaz ________________________________ From: Joe Martin D'Souza <[email protected]> To: [email protected] Sent: Tuesday, March 13, 2012 6:53 PM Subject: Re: Report error on web report drill-down Its an assumption at this point that it may not be the issue. I forgot to mention that it could perhaps be renamed too. From the description of your environment, it is unlikely that these may be the issues. No experienced Remedy developer would delete or rename an already deployed form - but accidents can happen.. That’s a unforgivable crime in our world when it happens :-) Maybe you could use Ben Cherny's Meta-Update tool to perform a comparison with what you have on your server, to what's usually available OTB as he has a spreadsheet with all OTB forms documented. He was just discussing that on another thread "ITSM 7.6.03 OTB forms that begin with CTM:Ppl% or CTM:PPL%" that I had started... Not everything missing from the difference you see may mean a problem as some of the differences could be because of the components you have installed, opposed to those that were installed when that spreadsheet was generated. Also the patch you are on would also make a difference.. In the end, flushing the cache should resolve the problem.. Joe -----Original Message----- From: Kay Wilthew Sent: Tuesday, March 13, 2012 2:00 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Report error on web report drill-down Thanks for the suggestion, Joe. Your comment makes me question how a form could have been deleted when we're using an out of the box Remedy build, and there has never been any development performed. I am the only administrator and I've never done any development on our system. Is there a way to identify which form is missing, and is it really possible for a form to have been deleted? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Monday, March 12, 2012 3:12 PM To: [email protected] Subject: Re: Report error on web report drill-down Try flushing the Mid-Tier cache. My hunch is you may have deleted the original form that table field was pointing to, and created a new form, to point it to. Even if that is not the case, refreshing your Mid-Tier cache would never hurt. Cheers Joe -----Original Message----- From: Kay W Sent: Monday, March 12, 2012 3:01 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Report error on web report drill-down When running a web report, the report generates fine but when clicking on the hyperlink to drill down to a specific record in the report, Internet Explorer 8 is generating an error that the page cannot be found. This is a simple web report created within Reports Console of an out-of-box installation of Remedy 7.6.04. Any trouble-shooting advice? Thanks, Kay _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
