If you are talking about using the hash file as a reference for BPCU to compare against, I found that it generated far too many false overlays to be useful. The second distribution of the hash file with 7.6.04 was actually worse, quadrupling the number of false overlays created by BPCU (all types of objects). Also, when you use the BPCU to create an overlay of a form, what you get is an overlay based on the version of the app you are upgrading FROM, not the version you are upgrading TO, and you often end up having to delete it and recreate it AFTER the upgrade, anyway (the Incident form is the poster child for this problem).
In the end, I did not use the hash files for anything, and ONLY used BPCU in prefix/suffix mode to convert all of my custom and customized objects (that had prefixes) to Custom, after which I disabled ALL of them. Then I reviewed all of these customized objects to see if they still applied to ITSM 7.6.04 (versus 7.0.02) and if they did, created a NEW overlay from the upgraded 7.6.04 object, and added the customization to it. I saved HUGE amounts of time and effort that would have been spent removing all of the false overlays, and trying to add the 7.6.04 changes to overlays that were basically 7.0.02 objects. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Thursday, March 22, 2012 10:43 AM To: [email protected] Subject: Creating the overlay layer when ugprading from ARS & ITSM 7.6.03 to 7.6.04 ** I would like to hear about your experiences with using the hash file available for ITSM 7.6.03 for creating the overlay layer when upgrading the platform and application to 7.6.04. I would like to hear from both, those who have had problems and have not successfully been able to upgrade, as well as those who had no problems. Cheers Joe _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
