I can't see why cosmology can help with the position... El miércoles 28 de marzo de 2012, Guillaume Rheault <[email protected]> escribió: > ** > Looks like they forgot to add Ninjitsu, cooking, cosmology and fluent Chinese (reading, writing, speaking). > > Guillaume > > ________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Ortega, Jesus A [[email protected]] > Sent: Wednesday, March 28, 2012 10:03 AM > To: [email protected] > Subject: Re: Sr. Remedy Administrator/Developer - Denver, CO > > ** > > I can see why they ran off the other guy. > > > > Jesus Ortega > > ITSM Technologist > > LyondellBasell Industries > > Office: 713 309-4914 > > Cell: 281 546-0735 > > From: Action Request System discussion list(ARSList) [mailto: [email protected]] On Behalf Of Candace > Sent: Monday, March 26, 2012 9:44 AM > To: [email protected] > Subject: JOB: Sr. Remedy Administrator/Developer - Denver, CO > > > > ** > > The SR. REMEDY ADMINISTRATOR/DEVELOPER should be comfortable with, and have a good understanding of, the ITIL framework, and must have experience with previous IT Service Management (ITSM) releases (7 preferred). The SR. REMEDY ADMINISTRATOR/DEVELOPER will oversee and work with an implementation team on full ITSM implementations and maintain these implementations. This position is accountable for development, administration, customization, integration, architecture, and support of Remedy Action Request System Solutions, with a very strong focus on the IT Service Management (ITSM) suite (Incident Management, Configuration Management, Change Management, and CMDB) and supporting applications and technologies (including Knowledge Management, Service Request Management, Web Services, and LDAP integration). This position is also responsible for system administration of the Bomgar server. > > QUALIFICATIONS: > > A minimum of 7 years of experience using Remedy systems, development of the Remedy Action Request System, Remedy Information Technology Service Management Suite applications, Crystal Reports, Crystal Enterprise, and HTML > At least 10 years of experience with hardware, software, and information technology support > Experience with Analytics and report generation > Must have the ability to provide positive customer service > Excellent problem solving and technical writing skills > Good customer presentation and project management skills > Technical proficiency in advanced relevant technologies desired (BMC Remedy Flashboards, Approval Engine, Web Services, LDAP integration, and API programming; SQL Server; Oracle; UNIX; and other programming languages such as Java; C++, .NET, etc. > Must be able to obtain a favorable minimum background investigation (MBI) or possess an active security clearance > Ability to travel, if necessary > > RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: > > Gathering customer requirements > Preparing design specifications documentation > Application development > Ongoing technical support and system maintenance > Responding to user requests for data extraction, custom or ad-hoc database reporting, or enhan > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
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