To figure out what management really wants (vs. what they say they want) ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Jose Huerta [[email protected]] Sent: Wednesday, March 28, 2012 10:54 AM To: [email protected] Subject: Re: Sr. Remedy Administrator/Developer - Denver, CO
** I can't see why cosmology can help with the position... El miércoles 28 de marzo de 2012, Guillaume Rheault <[email protected]<mailto:[email protected]>> escribió: > ** > Looks like they forgot to add Ninjitsu, cooking, cosmology and fluent Chinese > (reading, writing, speaking). > > Guillaume > > ________________________________ > From: Action Request System discussion list(ARSList) > [[email protected]<mailto:[email protected]>] on behalf of Ortega, Jesus > A [[email protected]<mailto:[email protected]>] > Sent: Wednesday, March 28, 2012 10:03 AM > To: [email protected]<mailto:[email protected]> > Subject: Re: Sr. Remedy Administrator/Developer - Denver, CO > > ** > > I can see why they ran off the other guy. > > > > Jesus Ortega > > ITSM Technologist > > LyondellBasell Industries > > Office: 713 309-4914 > > Cell: 281 546-0735 > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Candace > Sent: Monday, March 26, 2012 9:44 AM > To: [email protected]<mailto:[email protected]> > Subject: JOB: Sr. Remedy Administrator/Developer - Denver, CO > > > > ** > > The SR. REMEDY ADMINISTRATOR/DEVELOPER should be comfortable with, and have a > good understanding of, the ITIL framework, and must have experience with > previous IT Service Management (ITSM) releases (7 preferred). The SR. REMEDY > ADMINISTRATOR/DEVELOPER will oversee and work with an implementation team on > full ITSM implementations and maintain these implementations. This position > is accountable for development, administration, customization, integration, > architecture, and support of Remedy Action Request System Solutions, with a > very strong focus on the IT Service Management (ITSM) suite (Incident > Management, Configuration Management, Change Management, and CMDB) and > supporting applications and technologies (including Knowledge Management, > Service Request Management, Web Services, and LDAP integration). This > position is also responsible for system administration of the Bomgar server. > > QUALIFICATIONS: > > A minimum of 7 years of experience using Remedy systems, development of the > Remedy Action Request System, Remedy Information Technology Service > Management Suite applications, Crystal Reports, Crystal Enterprise, and HTML > At least 10 years of experience with hardware, software, and information > technology support > Experience with Analytics and report generation > Must have the ability to provide positive customer service > Excellent problem solving and technical writing skills > Good customer presentation and project management skills > Technical proficiency in advanced relevant technologies desired (BMC Remedy > Flashboards, Approval Engine, Web Services, LDAP integration, and API > programming; SQL Server; Oracle; UNIX; and other programming languages such > as Java; C++, .NET, etc. > Must be able to obtain a favorable minimum background investigation (MBI) or > possess an active security clearance > Ability to travel, if necessary > > RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: > > Gathering customer requirements > Preparing design specifications documentation > Application development > Ongoing technical support and system maintenance > Responding to user requests for data extraction, custom or ad-hoc database > reporting, or enhan > > _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the > Answers Are"_ -- Jose M. Huerta Project Manager Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 [cid:[email protected]]<http://www.sm2baleares.es/> SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca [cid:[email protected]] <http://es-es.facebook.com/pages/SM2-Baleares/158608627954> [cid:[email protected]] <http://twitter.com/#!/SM2Baleares> [cid:[email protected]] <http://www.linkedin.com/company/sm2-baleares> La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato. P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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