Hi Ben Chernys Could you please elaborate meta update.Meta update tool is it free toll or need to purchase any licenses .
My User will provide bulk of data in CSV file format if your importing data is it possible to create a records in remedy? As of now the user is creating manually we want automate ticket generation for particular form. Thanks Sagar On 4/10/12, Ben Chernys <ben.cher...@softwaretoolhouse.com> wrote: > You can use Meta-Update for this. With Meta-Update you will not need any > staging forms or merge workflow. With Meta-Update any errors are > automatically logged and the input file records that caused the errors can > be automatically replicated to a different file. Any needed data can be > loaded or set. > > With Meta-Update, development savings over staging forms etc. are in the > order of magnitude scale. > > Cheers > Ben Chernys > Senior Software Architect > > Canada / Deutschland / Germany > Mobile: +49 171 380 2329 GMT + 1 + [ DST ] > Email: Ben.Chernys_AT_softwaretoolhouse.com > Web: www.softwaretoolhouse.com > > Check out Software Tool House's free Diary Editor and the new > Freebies section for an ITSM 7.6.04 Forms and Fields spreadsheet, > > Meta-Update, our premium ARS Data tool, lets you automate > your imports, migrations, in no time at all, without programming, > without staging forms, without merge workflow. > http://www.softwaretoolhouse.com/ > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: April-10-12 09:28 > To: arslist@ARSLIST.ORG > Subject: automatically creates a Tickets > > Hi All, > > Mass ticket creation and closure using batch job. > Mass ticket means How we can achieve for this my end user daily creating 100 > tickets in manually but they want automation to create a tickets they are > just sending the data file we need to capture file and create a ticket in > remedy ….what are the possible ways to do ..please let me know Can we > achieve through ARImport tool ? or is there any implementation method in > remedy? > My application is completely customized I am not using any other ITSM > modules. > > Thanks > Sagar > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Sagar _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
