The $Groups$ appears to be a list of security groups, not support groups,
And how do I use "Application-Confirm-Group"?

Regards,

Michael Benz
Service Desk Analyst
Holcim Australia Shared Services

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Friday, 13 April 2012 1:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: member of a support group

**

Two ways.. Either check if the group is a part of $GROUPS$ keyword using a like 
comparison or use a Application-Confirm-Group in a set field operation.. if the 
result is 0 he is not a member, if the result is 1 he is a member..

Joe

From: Benz, Michael<mailto:michael.b...@holcim.com>
Sent: Thursday, April 12, 2012 11:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: member of a support group

**
Hello world!

This is probably a really dumb question, but how can I find out if a user is 
part of a certain support group for use in a qualification?

EG
$Support Group$ LIKE $USER$

Any help would be greatly appreciated.

Regards,

Michael Benz
Service Desk Analyst
Holcim Australia Shared Services
_attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers 
Are"_

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