Hi Andrew, We installed this adapter and tried creating People record in Remedy. Record is getting created in Remedy but it is going into User form and not in the CTM: People. Do you know what can be the reasons ??
Thanks, Rajat On Mon, Apr 30, 2012 at 5:58 PM, Bowyer, Andrew < [email protected]> wrote: > ** > > Depends on what sort of records you are talking about too?...**** > > ** ** > > If user profiles/records…. There is a Remedy adaptor mentioned here…**** > > http://www-01.ibm.com/support/docview.wss?uid=swg21396546&S_CMP=rnav**** > > ** ** > > Andrew**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Ben Chernys > *Sent:* Monday, 30 April 2012 7:54 PM > *To:* [email protected] > *Subject:* Re: Create Modify Records Via API**** > > ** ** > > ** **** > > Of-course, many people and much software have updated records using the > API. BMC for example uses the API in the User Tool, in the mid-tier, in > its ITSM processes such as the Recon engine, etc. **** > > ** ** > > In fact, it may be quite difficult to modify records *without* the API J** > ** > > ** ** > > Meta-Update modifies records with the API and runs on the server as well > as clients. Using Meta-Update, you can script any type of update you like > (for example multiple records) and invoke it off any server / client. So, > Tivoli can invoke Meta-Update processes, pass arguments, and the script > could do what it liked.**** > > ** ** > > This allows you to concentrate on what you need updated rather than > develop an API program and maintain that program. With Meta-Update the > efforts involved are reduced by an order of magnitude.**** > > ** ** > > For more information or a trial license contact us.**** > > ** ** > > Ben Chernys > Senior Software Architect > [image: Description: logoSthInc-sm] > > Canada / Deutschland > Mobile: +49 171 380 2329 GMT + 1 + [ DST ] > Email: Ben.Chernys_AT_softwaretoolhouse.com > Web: www.softwaretoolhouse.com > > Check out Software Tool House's free Diary Editor and out Freebies**** > > Section for an ITSM 7.6.04 Forms and Fields spreadsheet. > > *Meta-Update**,* our premium ARS Data tool, lets you automate > your imports, migrations, *in no time at all*, without programming, > without staging forms, without merge workflow. > http://www.softwaretoolhouse.com/ **** > > ** ** > > ** ** > > ** ** > > ** ** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Rajat Sharma > *Sent:* April-30-12 10:41 > *To:* [email protected] > *Subject:* Create Modify Records Via API**** > > ** ** > > ** **** > > Dear Members,**** > > **** > > Has anyone created/modified record in remedy with the help of APIs. If > yes. please let me know. We are trying to integrate IBM Tivoli Identity > Manager and trying to find if ITIM can create/modify records with the help > of Remedy APIs**** > > **** > > AR Server : 7.5**** > > ITSM : 7.0.03**** > > Database : Oracle 10g**** > > Operating System : AIX 5.3**** > > CMDB : 7.5 patch 04**** > > WebSphere : 7.0.0.22**** > > Thanks,**** > > Rajat**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_**** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
