ARS 764 sp2 User Tool 764 sp3 We can log in quickly and access all the non ITSM specific forms using the User Tool without issue: people, support, locations, organizations,etc. We will be using the User Tool for foundation data maintenance only. However, we are finding that if left idle for a few minutes, there is a roughly 60 second delay when reconnecting. For example, run a query displaying all support groups, toggle to another application, return to the user tool after a few minutes and it will lock up for about a minute. User does not have to log back in but just wait for the system to come back. This does not happen in the midtier.
Any thoughts? Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
