FYI - If you want to display an incident in submit mode and pre-populate fields in 7.6.04 this is what you have to do:
http://<midtier>/arsys/forms/<arsserver>/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:Help%20Desk&F1000000076=FormOpenNoAppList&F303647600=CreateTicket&F<fieldID1>=<fieldID1-value>&F<fieldID2>=<fieldID2-value> the key is: F303647600=CreateTicket so a blank create display is: http://<midtier>/arsys/forms/<arsserver>/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:Help%20Desk&F1000000076=FormOpenNoAppList&F303647600=CreateTicket then add field IDs and values as desired with &F<fieldID1>=<fieldID1-value> format, e.g. &F1000000056=8889991000 to pre-populate phone number Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

