BMC was so kind as to furnish this after Analytics links didn't function
I researched about this issue and 7.6.04 SP2 does not support opening up a record in the Landing Console by typing in the form name and qualification in the URL. As a workaround, you could try building the URL as follows: http://MIDTIER_SERVER_NAME:PORT_NUMBER/arsys/forms/AR_SERVER_NAME/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=FORM_NAME&F304249330=INSTANCE_ID&F1000000076=OPTION&F303647600=ACTION&F304255610=QUAL Where : MIDTIER_SERVER_NAME = Mid-tier server name PORT_NUMBER = Mid-tier port number AR_SERVER_NAME = AR Server Name FORM_NAME = Name of the form to be opened INSTANCE_ID = Instance id of the record to display, only applicable for SearchTicket ACTION OPTION = Can be either "FormOpen" (Open in full framework with App List and Home Button) or "FormOpenNoAppList" (Open in reduce framework with no App List and no Home button, cross launch should use this option) ACTION, can be one of the followings: ShowTicket = Open existing form based on INSTANCE_ID SearchTicket=Open form in Search mode CreateTicket= Open form in New mode SearchTicketWithQual=Open form based on QUAL QUAL=Qualification of the search, only applicable for SearchTicketWithQual ACTION Examples: http://localhost:1024/arsys/forms/3pwkqm1-628/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:HelpDesk&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610=(('7' = 1) OR ('7' = 2)) AND '7' =2 http://localhost:1024/arsys/forms/3pwkqm1-628/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD:HelpDesk&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610='1000000161' = "INC000000001301" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
