The primary reasons that we applied SP3 (from SP1) were two of the major bug fixes.
1. The mid-tier prefetch activity had been slamming the AR plugin server with AREA login attempts for all cached users, including users that were no longer on the system. This showed up in the plugin log and the user log, and frequently would crash the arplugin process and kill off LDAP authentication for ALL users. After SP3, these events still occur, but no longer crash the plugin server. 2. Under SP1, any crystal report that had a date range defined in the parent Report form would run as an unqualified search because the new web reporting console did not know how to prompt for the dates. Since there were dozens of these reports loaded with ITSM and the other apps as OOTB reports, they had to be disabled until we applied SP3. Note that we completely skipped SP2 because of all of the problems we had with the installers during testing. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brian Goralczyk Sent: Wednesday, June 27, 2012 10:55 AM To: [email protected] Subject: 7.6.4 SP3 Does anybody have a handy list of issues/benefits from this upgrade besides the one listed in the PDF? Management wants a list and I would like to be as comprehensive as possible. Any comments would be welcome and appreciated. Thanks, Brian _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
