If you receive an ERROR 9130, this is the reason: AXIS 1.4 which is bundled with Remedy AR since 7.5 onwards sets the mustunderstand attribute to 1 if it finds SOAP header information in the Client request to the Webservice (AR or External) for example WS Security information like username and password. When SOAP header information is sent out, the mustunderstand attribute is set to 1 which otherwise is 0; Because this attribute is set to 1, the Webservice is not able to understand it and thus the error.
The external WSDL I was trying to consume was not expecting the SOAP header that Remedy was compiling. I had to contact that external app vendor and ask them to add an inclusion to their authentication so that the app can process the request. Otherwise on the external system I will continue to receive Authentication Errors. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sean O'Sullivan Sent: Thursday, June 28, 2012 8:55 AM To: [email protected] Subject: Web Service questions Good Morning Listers, We're building an integration between our in-house Remedy system and an externally hosted SAAS system. The integration is via Web Services. We're new at this and its been an adventure. Right now we're looking to consume a Web Service presented by the external system. The code that calls the external Web Service is a filter that does a set field. I'm trying to understand if the web service call is going out of the mid-tier box or going out of the main application server so that I can open the correct holes in the firewall. I've read lots of documentation and I've seen references to it both ways. Also, How common is it for the WSDL from the other system to need modification before it works with Remedy? Thanks for your help. Sean O'Sullivan Prudential Financial _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
