You beat me to the response again Joe ;)

As for the modification of a WSDL... It all depends on how good of a design you 
are using.  If the person just slapped together something quick, then you will 
probably have to do some modifications.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Martin D'Souza
Sent: Thursday, June 28, 2012 9:33 AM
To: [email protected]
Subject: Re: Web Service questions

Consuming a web service will not use the Mid-Tier. Its only publishing that 
uses the Mid-Tier. It is sent out from the Web Service plugin on the AR 
Server.. The plugin does not use the Mid-Tier while consuming, and just 
needs your AR Server java environment set up correctly...

I'm assuming that is what you meant to ask to clarify?

Joe

-----Original Message----- 
From: Sean O'Sullivan
Sent: Thursday, June 28, 2012 9:54 AM Newsgroups: 
public.remedy.arsystem.general
To: [email protected]
Subject: Web Service questions

Good Morning Listers,

We're building an integration between our in-house Remedy system and an 
externally hosted SAAS system.
The integration is via Web Services.  We're new at this and its been an 
adventure.

Right now we're looking to consume a Web Service presented by the external 
system.
The code that calls the external Web Service is a filter that does a set 
field.

I'm trying to understand if the web service call is going out of the 
mid-tier box or going out of the main application server so that I can open 
the correct holes in the firewall.  I've read lots of documentation and I've 
seen references to it both ways.

Also, How common is it for the WSDL from the other system to need 
modification before it works with Remedy?

Thanks for your help.


Sean O'Sullivan
Prudential Financial 



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