Consuming a web service will not use the Mid-Tier. Its only publishing that
uses the Mid-Tier. It is sent out from the Web Service plugin on the AR
Server.. The plugin does not use the Mid-Tier while consuming, and just
needs your AR Server java environment set up correctly...
I'm assuming that is what you meant to ask to clarify?
Joe
-----Original Message-----
From: Sean O'Sullivan
Sent: Thursday, June 28, 2012 9:54 AM Newsgroups:
public.remedy.arsystem.general
To: [email protected]
Subject: Web Service questions
Good Morning Listers,
We're building an integration between our in-house Remedy system and an
externally hosted SAAS system.
The integration is via Web Services. We're new at this and its been an
adventure.
Right now we're looking to consume a Web Service presented by the external
system.
The code that calls the external Web Service is a filter that does a set
field.
I'm trying to understand if the web service call is going out of the
mid-tier box or going out of the main application server so that I can open
the correct holes in the firewall. I've read lots of documentation and I've
seen references to it both ways.
Also, How common is it for the WSDL from the other system to need
modification before it works with Remedy?
Thanks for your help.
Sean O'Sullivan
Prudential Financial
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