Mark; HTML can really be hacked up by recipients... especially mobile devices or even Lotus Notes. It's really difficult for mass mailers to get HTML email to look good across all systems. Here's a link to a tool that I've personally found incredibly helpful by displaying your code in a host of formats, and you can run a few tests for free: http://litmus.com/email-testing Have fun; R
_____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Tuesday, July 03, 2012 11:42 AM To: [email protected] Subject: HTML Email template question ** Hi All, I have an interesting challenge with an image in a HTML email template. Straight forward Notify filter that references the template and send out the email. If the email is viewed in Outlook the image appears fine. If I view the email in OWA or on a mobile device then it looks broken. I suspect I am missing something really simple like a close >. ARS 6.3 patch 20 on SunOS 5.9 Any help greatly appreciated. html> <body> <head> <title>no title</title> <style type="text/css"> <!-- body .clientName { font: 15px Calibri, Times, Trebuchet, Arial, Helvetica, sans-serif; font-weight:bold; } .body { font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif; } --> </style> </head> <table width="500"> <span class="body"> #$$Message$$# </span> <p> <span class="clientName">MyCompany</span> <br> <span class="body"> <a href="http://www.mycompany.com";>www.mycompany.com</a> <br> Phone: 866-442-0384 <br> Email: <a href="mailto:[email protected]";>#$$From:$$#</a> <br> <img src="mc_sm.jpg" border="0"> <br> </span> </table> </body> </html> Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company <mailto:[email protected]> [email protected] Office: 315-453-2912 x5335 Mobile: 315-882.5360 _____ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
