If you ever have issues with validation of HTML use the W3 validation tools. This is found at:
http://validator.w3.org/ Your language has a few problems. First, you are using "body" in the head CSS (even though this is commented out it still causes problems). Later on your CSS references a type of "body" which is not acceptable. There's a few others - an invalid use of <span> etc. Run the HTML code through the validator and they lay it out really well. And the others were right about needing the full path for the IMG tag. William Rentfrow wrentf...@stratacominc.com<mailto:william.f.rentf...@usps.gov> Office - 715-204-3061 Cell - 715-498-5056 ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Brittain, Mark [mbritt...@navisite.com] Sent: Tuesday, July 03, 2012 11:41 AM To: arslist@ARSLIST.ORG Subject: HTML Email template question ** Hi All, I have an interesting challenge with an image in a HTML email template. Straight forward Notify filter that references the template and send out the email. If the email is viewed in Outlook the image appears fine. If I view the email in OWA or on a mobile device then it looks broken. I suspect I am missing something really simple like a close >. ARS 6.3 patch 20 on SunOS 5.9 Any help greatly appreciated. html> <body> <head> <title>no title</title> <style type="text/css"> <!-- body .clientName { font: 15px Calibri, Times, Trebuchet, Arial, Helvetica, sans-serif; font-weight:bold; } .body { font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif; } --> </style> </head> <table width="500"> <span class="body"> #$$Message$$# </span> <p> <span class="clientName">MyCompany</span> <br> <span class="body"> <a href="http://www.mycompany.com">www.mycompany.com</a> <br> Phone: 866-442-0384 <br> Email: <a href="mailto:supp...@mycompany.com">#$$From:$$#</a> <br> <img src="mc_sm.jpg" border="0"> <br> </span> </table> </body> </html> Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite – A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"