Hi, While going through the code we found that the line break tag '<br>' has not been closed anywhere in the code.
It should be ended up properly as </br>. For e.g. in the below code the line break tag has been started, but it doesn't seem to end up anywhere. Existing code: <br> img src="mc_sm.jpg" border="0"> <br> Correct Code: (small snippet from the code) <br> img src="mc_sm.jpg" border="0"> </br> HTH -- Regards, ITSM Support Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, July 03, 2012 10:12 PM To: arslist@ARSLIST.ORG Subject: HTML Email template question ** Hi All, I have an interesting challenge with an image in a HTML email template. Straight forward Notify filter that references the template and send out the email. If the email is viewed in Outlook the image appears fine. If I view the email in OWA or on a mobile device then it looks broken. I suspect I am missing something really simple like a close >. ARS 6.3 patch 20 on SunOS 5.9 Any help greatly appreciated. html> <body> <head> <title>no title</title> <style type="text/css"> <!-- body .clientName { font: 15px Calibri, Times, Trebuchet, Arial, Helvetica, sans-serif; font-weight:bold; } .body { font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif; } --> </style> </head> <table width="500"> <span class="body"> #$$Message$$# </span> <p> <span class="clientName">MyCompany</span> <br> <span class="body"> <a href="http://www.mycompany.com";>www.mycompany.com</a> <br> Phone: 866-442-0384 <br> Email: <a href="mailto:supp...@mycompany.com";>#$$From:$$#</a> <br> <img src="mc_sm.jpg" border="0"> <br> </span> </table> </body> </html> Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _____ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
