I'm assuming you are talking of the earlier version of RKM - the assumption
based out of the fact that its current version is DB resident and is no
longer external to the AR System..
For the current version, there are no dependencies that I know of that would
stir up a problem..
For the earlier version where the RKM database is external and is indexed
using Hummingbird, I would look into dependencies between Hummingbird and
Apache if any.. I personally have not been through this to comment on what
you should do or not in terms of specific steps to take, but checking on
dependencies between Hummingbird and Apache is the general direction I would
approach this problem with.
Joe
-----Original Message-----
From: jaimie
Sent: Tuesday, July 10, 2012 3:44 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Apache 6.0 with Remedy Knowledge Management Application
Hi Everyone -
Has anyone ever upgraded apache 5.5 to apache 6.0 on their Remedy Management
server. I have a windows server that only runs the Remedy Knowledge
Management application. Due to a security risk, we need to upgrade apache.
I cannot find any documentation on if I have to backup any files or change
any exiting files on RKM before upgrading. I can find plenty on upgrading
apache for mid-tier, but nothing on RKM. I was thinking of just making a
backup of the install directory for RKM and then running the apache
installer.
Any helpful hints or suggestions?
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