Any thoughts on Panacea Workflow Studio 

We are considering purchasing an ARS utility/development tool to help us (first 
and foremost) migrate development changes into production and manage dev vs 
prod systems. 

One thing driving this is that we need to segregate duties. Ideally allow the 
QA team to promote development objects to the production AR Servers without 
giving them the access to make their own development changes and vice versa for 
the developers. 

PWS was recommended. I would just like to know if there are other tools any of 
you like better or think we should consider. Also, your comments on your 
experience with this or any related tool would be appreciated. Any idea if 
these tools handle overlays correctly and any speculation on supporting ARS 8.0?

Thanks

Ken.


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of jaimie
Sent: Tuesday, July 10, 2012 3:44 PM
To: [email protected]
Subject: Apache 6.0 with Remedy Knowledge Management Application

Hi Everyone -

Has anyone ever upgraded apache 5.5 to apache 6.0 on their Remedy
Management server.  I have a windows server that only runs the Remedy
Knowledge Management application.   Due to a security risk, we need to
upgrade apache.   I cannot find any documentation on if I have to
backup any files or change any exiting files on RKM before upgrading.
I can find plenty on upgrading apache for mid-tier, but nothing on
RKM.  I was thinking of just making a backup of the install directory
for RKM and then running the apache installer.

Any helpful hints or suggestions?

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