Do NOT attempt to change the data in the field_char view manually. This will certainly cause issues. If you change the length of the Organization field in the 361 forms where it occurs, this change will be reflected automatically in the meta data.
David Sanders Solution Architect Enterprise Service Suite @ Work / e-ServiceSuite tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk http://www.e-servicesuite.co.uk ITIL – SaaS – On Premise -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ITSM.Support Sent: 13 July 2012 17:38 To: arslist@ARSLIST.ORG Subject: Re: Can we change char size of Organisation field across ITSM Hi, According to the observations so far, we cannot modify the character size of the mentioned fields using the remedy application. The field 'Organization' is on the 361 forms with the same database field ID. Though it may be possible that we can update it at database level, but the same operation needs to be performed on each form. For this we have 'AR System Metadata:field_char' form, where all the meta-data related to character fields are stored. It’s a view form. We need to update the meta-data, the related record in order to achieve this. But this option is not tried and tested, as it may cause the severe malfunction at DB level. -- Regards, ITSM Support Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vikram Sent: Thursday, July 12, 2012 9:23 PM To: arslist@ARSLIST.ORG Subject: Can we change char size of Organisation field across ITSM hi All, I have a requirement where I need to change the char size of Organisation field in ITSM from 60 to 254 chars. Is there any way where we can do this in one place and it would reflect in all 300+ forms where this field is used. It would be a bad task to do manually, do anyone know a tweak for this or perhaps a utility for the same. There are 4 -5 such OOTB widely used fields which we need to increase size of. Thanks in advance, Vikram _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
